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800jili sets out these legal terms so you know exactly what rules apply to your account, your transactions, and your use of the platform. Access and eligibility depend on your local law and the regions where we operate — read through the sections below to understand what applies to you.
These terms form the working agreement between you and 800jili for everything that happens inside your account — from the moment you register through every deposit, withdrawal, and session on the platform. We operate subject to the laws of the jurisdictions where we are authorised to accept accounts, and your access is conditional on your location falling within an eligible region under applicable local law. If you are accessing from Bangladesh, you are responsible for confirming that online gaming and sports wagering are permitted under the laws that apply to you personally. We do not represent that access is lawful in every location, and we may restrict or suspend accounts where local law makes participation ineligible. Payments processed through bKash, Nagad, or Rocket on your account are governed by the transaction records visible in your account wallet — those records are the authoritative log of what moved in or out. Where a discrepancy exists between what you see in your account and what you recall, our system log is the reference point, though you have the right to raise a query through our support routes. These terms are updated from time to time; the version published at the time of your action is the version that applies to that action.
Understanding where this policy starts and stops helps you know when to contact us and when to look elsewhere. Four distinct areas are covered below.
This policy covers your login, registration, and session activity on 800jili. Rules around account creation, identity verification steps, and access suspension all fall under these terms. What happens after you leave our platform is outside our scope.
Deposits and withdrawals processed through bKash, Nagad, or Rocket within your account wallet are covered. Disputes about funds on your account go through our support channel. Your payment provider's own terms govern the transfer on their side independently.
Game content from studios in our lobby, sports market displays, and promotional material published on this site all fall under these terms. We are responsible for what we publish here; third-party sites we may link to operate under their own separate policies.
Payment rails like bKash and Nagad operate under their own service agreements with you. We facilitate the connection to your wallet but we do not control or take responsibility for decisions made by those providers on their end.
You hold several practical rights in relation to your account and the data we hold about it. First, you can review your transaction history at any time by opening the account section on your profile — every bKash, Nagad, and Rocket movement is logged there with a timestamp and reference. If a detail on your account is incorrect, such as a name spelling or contact address, you can submit a correction request through our live chat or email support channel and we will action it after verifying your identity. If you have a question about how a specific policy clause applies to your situation, raise it with our support team and we will respond with a clear explanation rather than a copy-paste of the clause. You also have the right to request that we close your account if you no longer wish to use the platform — submit that request in writing through a support channel and we will confirm the closure and the status of any remaining wallet balance before we proceed.
Open your account dashboard to see a full timestamped log of every transaction, session, and wallet movement on your profile.
Contact support with your account reference and the specific detail to be corrected. We verify your identity first, then update the record.
Send your question to our live chat or email route. We respond with a plain explanation of how the relevant clause applies to your case.
Submit a written closure request via a support channel. We confirm the closure and any outstanding wallet balance before the account is deactivated.
If a policy question comes up, these are the routes we have published for you to use. Pick the one that fits the urgency of your query.
Open the chat window on any page of the site to reach our support team directly. Use this for account-specific questions where you need a prompt response.
Send your query to our published support address for matters that need a written record — account corrections, closure requests, or formal policy questions go here.
Our published help section covers common policy questions around account access, wallet transactions, and eligibility. Check there first for standard queries.
We want you to understand the practical steps behind the policy, not just the words on the page.
Account data you provide during registration is held to operate your account and verify transactions. We do not sell your personal data to third parties. Retention periods follow the requirements of the jurisdictions in which we operate.
We use cookies to keep your session active, remember your language preference, and understand how the site performs. You can manage cookie preferences through your browser settings at any time without losing your account access.
Your account is protected by the login credentials you set. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through live chat to initiate a security review.
When we update these terms we publish the revised version on this page. Continued use of your account after a published update constitutes acceptance. If a change materially affects your rights we will notify you through your registered contact.
These are the questions we hear most often from people reading through the policy for the first time.
Access and eligibility depend on your local law and the regions where 800jili accepts accounts. If online wagering is lawful under the laws that apply to you personally in Bangladesh, you are covered by these terms. You are responsible for confirming your own eligibility under local law before using the platform.
Open the account section on your profile after logging in. Every deposit and withdrawal processed through bKash, Nagad, or Rocket appears there with a timestamp and a reference number. That log is the authoritative record for your account activity.
Contact our support team through live chat or email with your account reference and the specific transaction in question. We will check our system log against your account and provide a clear explanation of what the record shows, or correct it if there is a verified error.
Yes. Submit a written closure request through any published support channel. Before we deactivate the account we will confirm the closure with you and tell you the status of any remaining wallet balance so nothing is left unresolved.
The current version of these terms is always published on this page. If an update materially affects your rights, we will reach out through your registered contact details. Continuing to use your account after a published update means you accept the revised terms.
Reach out through live chat or our email support route with your question and your account reference. We respond with a plain explanation of how the clause applies to your situation rather than directing you back to read it again.