These Terms & Conditions set out how 800jili operates your account, what we expect from you, and what you can expect from us — covering everything from wallet transactions using bKash, Nagad or Rocket to how account disputes are handled. Access to 800jili and its services depends on your local law and eligible regions; please read these terms before using the platform.
Account eligibility rules
Wallet & transaction terms
Content access conditions
Dispute & closure process
POLICY POSTURE
How These Terms Govern Your 800jili Account
By opening and using an 800jili account, you confirm that you have read, understood and agreed to these Terms & Conditions in full. We reserve the right to update these terms when platform operations, applicable rules or supported payment methods change. Where a material update occurs, we will display a notice inside the signed-in account area and, where possible, send an alert to the contact address registered on your account. Continued use of the account after such a notice constitutes acceptance of the revised terms. These terms apply to all account activity conducted through 800jili, including sports market wagering, casino game rounds and any wallet movement carried out using local payment methods such as bKash, Nagad or Rocket. Specific conditions may vary depending on the region from which you access the platform and the applicable local law in that region. Where a conflict arises between a general clause here and a product-specific rule published alongside a game or market, the product-specific rule takes precedence for that activity. If any clause is found unenforceable, the remaining terms continue in effect without interruption. Questions about how a specific clause applies to your account can be directed to our support team through the contact routes listed on this page.
bKash
Nagad
Rocket
Account wallet
Eligible regions
POLICY COVERAGE
What Falls Inside and Outside These Terms
These Terms & Conditions cover four distinct areas of your relationship with 800jili. Understanding where each boundary sits helps you know which rules apply when you access your account, move funds, browse content or reach a linked third-party service.
Account Access
All registration, login, identity verification and session activity carried out through your 800jili account falls within these terms. This includes device access via mobile browser, account recovery steps and any action taken inside the signed-in dashboard.
Wallet Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are governed by both these terms and the individual payment provider's own conditions. Where the two sets of rules differ, the payment provider's conditions apply to the transaction on their network.
Site Content
Game content from studios including Microgaming, Bigtime Gaming, Habanero and Spadegaming is made available to you under licence arrangements those studios hold. These terms cover your access to that content; they do not override the studios' own intellectual property rights.
Third-Party Services
Links or integrations pointing away from 800jili — including external sports data sources or payment gateway pages — are not governed by these terms once you leave our platform. We do not accept responsibility for third-party content, availability or policy changes.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These terms are not one-sided. You hold a set of practical rights over your own account, and we have structured the account dashboard to make those rights accessible without needing to contact support for routine tasks. Your transaction history — including every bKash, Nagad or Rocket movement — is viewable inside the account wallet section at any time. If you believe a record is inaccurate, the correction request process starts with the support team using the contact routes on this page. Closing your account is also your right; the process is initiated from within account settings, and we will confirm closure and settle any outstanding wallet balance in line with the terms applicable at that time. Where you have a query about how a specific clause affects your account — particularly around regional eligibility or payment conditions — raising it through our published support route is the correct first step before any escalation.
Review Your Records
Your full transaction history, session log and account-level notices are available inside the signed-in dashboard. No request to support is needed to view these records; they are accessible from the wallet and account sections directly.
Correct Account Details
If registered contact details, wallet references or personal information need to be updated, the process runs through account settings. For changes that require identity verification, follow the steps and document uploads shown in the verification section of your account.
Raise a Policy Question
Any clause in these terms that is unclear or that you believe applies incorrectly to your account can be raised with our support team. Describe the specific clause and your account situation so the team can give you a precise response rather than a general one.
Request Account Closure
You may close your account at any time by initiating the process in account settings or by contacting support directly. We will process any eligible wallet balance according to the payment conditions active on your account at the time of the request.
CONTACT ROUTES
How to Reach Us About These Terms
Policy questions, account disputes and correction requests all have a clear path to resolution. Use the contact routes below — each one is published on the 800jili platform and staffed to handle account and terms-related queries. Do not share sensitive account credentials over any channel.
Live Chat
The live chat widget is available inside the signed-in account area. For terms and account queries, start here — describe your specific clause or account situation and the team will respond directly in the chat thread.
Email Support
For formal written queries — including correction requests, account closure notices or disputes about a specific term — use the support email address listed on the Contact page of the 800jili platform. Keep a copy of your sent message for your records.
Help Centre
The Help Centre on the 800jili site contains published answers to common policy and account questions. Check there first; if the answer does not cover your specific situation, escalate to live chat or email with the relevant Help Centre article referenced.
HOW WE HANDLE THIS
Inside 800jili: Policy Commitments You Can Check
Transparency about how we operate your account is part of how 800jili earns continued use, not just first-time access. Each of the areas below reflects an operational practice you can verify through your account or through our published support routes.
Account Data Handling
Information you provide at registration — including contact details and wallet identifiers for bKash, Nagad or Rocket — is held for account operation purposes. We do not sell personal account data to unaffiliated third parties. Data retention periods are outlined in the Privacy Policy linked from this page.
Cookies and Session Tracking
We use cookies to maintain your login session, remember account preferences and measure how the platform is used. The Cookie Policy — accessible from the footer — explains which cookies are essential and which are optional, along with how to adjust your browser settings for each.
Account Security Practices
Your account password and any verification steps we ask for exist to protect access to your wallet and game history. We will never ask for your password over chat or email. If you receive a message asking for it, report that contact to our support team immediately.
Policy Change Notification
When these Terms & Conditions are updated, a notice appears in the signed-in account area before the changes take effect. For significant updates, we aim to send an alert to your registered contact address. The date of the current version is shown at the bottom of the published terms.
TERMS FAQ
Common Questions About These Terms
The questions below come up regularly when people read through the 800jili Terms & Conditions for the first time. Each answer is specific to how these terms work on this platform.
Do I have to accept these terms every time I log in?
You accept the Terms & Conditions once at the point of account registration. If we update them materially, a notice inside your signed-in account will prompt a fresh review. Continued use of your account after that notice is treated as acceptance of the updated version.
What happens to my bKash or Nagad wallet balance if my account is closed?
Any eligible wallet balance will be returned through the payment method on record — bKash, Nagad or Rocket — in line with the withdrawal conditions active at the time of closure. The exact steps are shown in the account closure section of the Help Centre.
Can I access 800jili from any region in Bangladesh?
Access depends on your local law and the eligible regions covered by the platform at any given time. These terms do not override applicable local law. If access is restricted in your area, the platform will reflect that when you attempt to load the site or sign in.
How do I dispute a transaction that does not match my wallet record?
Check your account wallet history first — every bKash, Nagad and Rocket movement is logged there with a timestamp. If the record in your account does not match your payment provider's record, raise a dispute through live chat or the support email, referencing the transaction date and amount.
Are the game studios covered by these terms too?
These terms govern your access to game content from studios such as Microgaming, Bigtime Gaming, Habanero and Spadegaming as it is made available through the 800jili platform. The studios' own intellectual property rights sit outside these terms; you are not entering a separate agreement with the studio when you play.
Where can I find the most recent version of the Terms & Conditions?
The current version of these Terms & Conditions is always the one published at this URL on the 800jili site. The effective date of the version you are reading is shown at the bottom of the document. Earlier versions are not publicly archived but can be requested through the support email.
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